Frequently Asked Questions
Everything you need to know about your Tokullectibles experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location but generally take 10-21 business days.
What is your return policy for apparel?
We accept returns on unworn and unwashed items with original tags within 30 days of delivery. Please note that limited edition drops may have specific return restrictions.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Customs fees and import duties are the responsibility of the customer and vary by destination.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your products authentic and officially licensed?
Absolutely. Every item sold on Tokullectibles is 100% authentic and sourced directly from official manufacturers or licensed distributors.